Statement

Accessibility

Accessibility statement for iowyouthtrust.co.uk

This accessibility statement applies to iowyouthtrust.co.uk.

This website is run by The Youth Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

you cannot modify the line height or spacing of text
most older PDF documents are not fully accessible to screen reader software
live video streams do not have captions
there’s a limit to how far you can magnify the map on our Contact Us page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email info@iowyouthtrust.co.uk
call 01983 529569

We’ll consider your request and get back to you in approximately 30 days.

If you cannot view the map on our Contact Us page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

email info@iowyouthtrust.co.uk
call 01983 529569
complete our contact form

Provide a description of the problem and, if possible, include the web page address (URL) where the problem happens.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

The Youth Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The site content listed below is non-accessible for the following reasons:

Iconography due to implementation via pseudo HTML elements

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by September 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.
Search form due to site-wide search function is presented to users within a modal window
Duplicate ID attributes on navigation menu(s) for improved user experience on smaller viewport/device sizes

Disproportionate burden

We’ve assessed the cost of fixing these issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Interactive tools and transactions

Some of our application and forms are built and hosted through third party software where we cannot directly make changes to the applications ourselves. These include:

Our referrals utilise Mayden Health Tech Solutions services
Our data collection forms utilise Microsoft Forms services

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services and forms published as Word documents.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

We do not use live video at this time on this website.

Preparation of this accessibility statement

We tested this website in September 2022.

We tested the main website, available at www.iowyouthtrust.co.uk.

The technical accessibility test was based on a subset of pages chosen to reflect the most popular content areas of the website: